Terms of use

These terms govern your use of Quorum, the web application, the mobile applications and this website. By creating an account, joining a club or otherwise using the service, you agree to them. If you are agreeing on behalf of a club, you confirm you have authority to bind that club, and references to you mean the club.

If you do not agree to these terms, do not use the service.

Quorum provides software for managing a private club or member led community. Depending on the plan, that includes membership applications and approvals, member records, dues and other financial assessments, committees, events and attendance, ballots and surveys, house rules, announcements and messaging, and reporting across all of it.

We may add, change or withdraw features. Where a change removes functionality you rely on, we will give reasonable notice to club administrators.

You must be at least eighteen years old to hold an account. You are responsible for the accuracy of the information on your account, for keeping your credentials confidential, and for everything done through your account.

Tell us promptly at support@letsquorum.com if you believe an account has been accessed without authorisation. We may require a password reset or suspend an account to protect a club.

A club administrator holds elevated access to the club record. If you are an administrator, you agree to:

• grant administrative access only to people the club has authorised, and remove it promptly when their role ends
• collect and record member information lawfully, with a proper basis and any notice or consent your jurisdiction requires
• use member contact details only for club business, and not for marketing unrelated to the club
• keep dues, fines and other financial assessments consistent with your own constitution or bylaws
• resolve member disputes about club records, since the club owns those records and we do not adjudicate between a club and its members

The club owns the information it puts into Quorum. We claim no ownership over it. We process it to provide the service, in the way described in our privacy policy, and on the club instructions.

You grant us the limited licence needed to host, transmit, back up and display that information so the service can function. You are responsible for having the right to submit the information you submit, including anything uploaded by applicants or members.

You can export your records while your account is active. On termination, we handle deletion as described in the privacy policy.

You agree not to:

• use the service for anything unlawful, fraudulent or misleading
• upload malicious code, or attempt to probe, scan or breach the security of the service or another club tenancy
• attempt to access records belonging to a club you are not a member of
• reverse engineer, decompile or copy the service except where the law expressly permits it
• resell, sublicense or provide the service to third parties as if it were your own
• use the messaging features to harass, threaten or abuse another member, or to send unsolicited commercial messages
• place an unreasonable load on the service through automated requests

We may remove content or suspend access where these rules are broken. If the breach is serious, we may do so without notice.

Access to the club workspace requires an active subscription on one of our plans. Fees, billing period and included limits are those shown at the time you subscribe.

• Subscriptions renew automatically for the same period until cancelled.
• Payment is taken through our payment provider on the renewal date. If a payment fails, we may retry and may suspend access to club data until the account is brought current.
• You can cancel at any time. Cancellation takes effect at the end of the paid period, and we do not refund the unused part of a period unless the law requires it.
• We may change pricing. Existing clubs get at least thirty days notice before a change applies to their renewal.
• Fees exclude taxes. Where we are required to charge tax, it is added to the invoice.

Money a club collects from its own members through the service is between the club and its members. We are not a party to it and we do not hold those funds.

The service, including its software, design, and the Quorum name and marks, belongs to us and our licensors. These terms grant you a limited, non exclusive, non transferable right to use the service during your subscription. Nothing here transfers ownership. Feedback you send us may be used to improve the product without obligation to you.

The service relies on third parties for hosting, payments, email delivery and push notifications. Their performance is outside our direct control. We choose providers carefully and hold them to contractual commitments, but we are not responsible for a failure caused solely by a third party acting outside those commitments.

We work to keep the service available and will give advance notice of planned maintenance where we reasonably can. We do not promise uninterrupted availability unless a separate written agreement says so.

Support is available by email at support@letsquorum.com during business hours.

You may close your account at any time. We may suspend or terminate access if you breach these terms, if payment is not made, if we are required to by law, or if continued provision would expose us or other users to material risk.

Where the breach is capable of being fixed, we will give notice and a reasonable chance to fix it first. On termination, the rights granted here end, and the sections that by their nature should survive will survive.

The service is provided on an as is and as available basis. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. Quorum is a record keeping tool, not legal, accounting, tax or governance advice. Decisions your club takes using it remain your club responsibility, including whether a vote is validly constituted under your own bylaws.

To the fullest extent the law allows, neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or anticipated savings.

Our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your unlawful use of the service, or a claim by one of your members relating to information your club recorded or the way your club ran its own affairs.

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Lagos State have exclusive jurisdiction over any dispute, without affecting any mandatory protection available to you where you live. Before starting proceedings, both sides agree to raise the issue in writing and attempt to resolve it in good faith for thirty days.

We may update these terms as the service and the law change. The date at the top of this page shows the current version. For material changes, we will notify club administrators by email at least thirty days before they take effect. Continued use after that date means you accept the revised terms.

Questions about these terms can go to legal@letsquorum.com, or by post to Quorum, Lagos, Nigeria.